SECURITY
Security is at the heart of our platform. We are PCI Level 1 compliant and follow the highest standards when handling sensitive data.
We know that fraud can be a major concern for firms moving into e-commerce which is why we ensure we offer first class fraud protection and security systems. Our experts will provide you with a security baseline based on their deep knowledge and help you to tune it to your needs.
Our dedicated fraud team work continuously to identify and monitor developing trends. In the rare occasion that an issue would arise, we are confident that our team of experts would be able to solve the problem but if you do have concerns our UK based call centre is available 24/7, 365 days a year for us to help if any issues do occur.
MERCHANT SUPPORT
All of our merchants are assigned a dedicated account manager with extensive experience in the payments industry. They’ll provide training on how to use the system. After which they’ll always be on hand to advise on any queries you may have, be that payments in your account, chargebacks, or even to reset a password.
In addition, our Integration Team will be on hand to guide you through setting up your account. After that, anytime you want to make changes or expand your payment offering they’ll be available to advise and assist. They can also help with any technical questions that your account manager may not be able to answer.
MULTI-CURRENCY
We understand that you may want to look beyond your borders for business. We can provide the ability to accept numerous currencies for both payment and settlement, allowing you to achieve that global reach. Payment pages can be provided in several languages removing a potential barrier to sales.
ALTERNATIVE PAYMENT SOLUTIONS
Using Axcess doesn’t limit you to one or two different payment methods. We offer a multitude of different methods so you can choose which best suit your needs and which you would prefer to offer to your customers. As well as major card companies Visa and Mastercard we facilitate bank to bank transfers, virtual wallets, sofort, mobile payments along with many other payment methods.
